Custom Request Process

If you've just made your Custom Request and paid your deposit and you'd like to know more about what you can expect throughout the Custom Request process, keeping reading below.

The process for Custom orders goes as follows:
For our protection, we charge three deposits while getting your Custom prepared.
  • Deposit one is so we can obtain your jacket/vest/coat and do any fabric dying or other customizations. You will receive photos of it for your approval before moving to the next step.
  • Deposit two is so we can design the request. You will receive photos of it for your approval before moving to the next step. We make sure that you are happy with how the design looks before moving forward.
  • Deposit three is so we can begin the embroidery on your Custom! You'll also receive photos of the finished piece after this step!
  • What remains after the three deposits of $25 is the remaining balance which is based on how long it takes us to embroider your item. For reference or ballpark ranges, you can look at other jackets listed on our site. 
We offer multiple interest-free payment plans through Sezzle, ShopPay/Afterpay, and PayPal Pay in 4. Each of the deposits occurs for each segment of work that we do to make your Custom so that is why they are non-refundable. 
Now you know the basic structure of the Custom Request process! If you have any other questions, you can email inquire@thunderstompthreadz.com
We can't wait to get your custom item to you!